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Bespoke | Unique | Original

DELIVERY

Delivery prices


£6 on all deliveries in Great Britain.


Delivery outside the UK is available - please get in touch with the address details so a quote can be provided.



Despatch


Orders are despatched as soon as possible but please bear in mind that Mel is a small independent maker and cannot compete with big online retailers.


She aims to fulfil orders within 7 days but normally sooner. Couriers will be extremely busy in the build up to Christmas and will not guarantee delivery times. Please take this into account or order sooner if you can to avoid disappointment.


All deliveries are sent via DPD. 


An email will be sent to you direct from DPD with your tracking details.


All orders are wrapped securely (see below) but in the rare occurrence that a product arrives damaged please contact her direct with an image of the broken product and damaged packaging and she will endeavour to rectify the situation as soon as possible.


Gift Wrapping


All small items (coasters, soap dishes, decorations, fragments and hearts) are automatically gift wrapped.


Larger tiles can be gift wrapped and include personal message for a small charge of £3 per tile. Please add this to your basket.


Ethical Packaging


As part of Mel's ethical ethos all packaging is recycled, reused or bio-degradable. Please re-use if you can. Larger tiles are encased in Flexi-Hex eco packaging. Additional packing is biodegradable filla and also reusing the discarded packaging from the car mechanic garage next door.


If you have any other questions about delivery please do not hesitate to get in touch.