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Orders From £0.00 to £10.00 - £3 P&P
Order From £10.00 to £29.00 - £5 P&P
Orders over £30 - Free Shipping
Large orders are are sent via DPD. An email will be sent to you direct from DPD with your tracking details.
Small orders are sent '48 Hour Tracked' with Royal Mail. An email will be sent to you direct from Royal Mail with your tracking details.
Mel is happy to deliver outside the UK – please contact Mel with the address details so she can provide a quote.
Orders are usually despatched within 48 hours but please bear in mind that Mel is a small independent maker and cannot compete with big online retailers.
RETURNS OR DAMAGED ITEMS
All orders are wrapped securely but in the rare occurrence that a product arrives damaged please contact Mel or email firstname.lastname@example.org, with an image of the broken product and damaged packaging and she will endeavour to rectify the situation as soon as possible either with a replacement or refund.
Undamaged products can be returned at the expense of the customer. A refund will be provided when the product has been returned safely and intact.
Bespoke made products cannot be returned.
Larger tiles can be gift wrapped and include personal message for a small charge of £3 per tile. Please add this to your order.
Add Gift Wrap to Cart