Delivery

We are shaped and fashioned by what we love

Goethe

Shipping

UK
Orders From £0.00 to £10.00 - £3 P&P
Order From £10.00 to £29.00 - £5 P&P
Orders over £30 - Free Shipping

IRELAND
Orders From £0.00 to £10.00 - £5 P&P
Order From £10.00 to £29.00 - £8 P&P
Orders over £30 - Free Shipping
 

Large orders are are sent via DPD. An email will be sent to you direct from DPD with your tracking details.

Small orders are sent '48 Hour Tracked' with Royal Mail. An email will be sent to you direct from Royal Mail with your tracking details.

Mel is happy to deliver outside the UK – please contact Mel with the address details so she can provide a quote.

Orders are usually despatched within 48 hours but please bear in mind that Mel is a small independent maker and cannot compete with big online retailers.

RETURNS OR DAMAGED ITEMS

All orders are wrapped securely but in the rare occurrence that a product arrives damaged please contact Mel or email info@melchambers.com, with an image of the broken product and damaged packaging and she will endeavour to rectify the situation as soon as possible either with a replacement or refund.

Undamaged products can be returned at the expense of the customer. A refund will be provided when the product has been returned safely and intact.

Bespoke made products cannot be returned.

Gift Wrap

Larger tiles can be gift wrapped and include personal message for a small charge of £3 per tile. Please add this to your order.

Gift wrapping for tiles

Add Gift Wrap to Cart

Ethical Packaging

As part of Mel’s ethical ethos all packaging is recycled, reused or bio-degradable. Please re-use if you can. Larger tiles are encased in Flexi-Hex eco packaging. Additional packing is biodegradable filla and also reusing the discarded packaging from the car mechanic garage next door.

Looking for Something Unique?

Get in touch with Mel now for information on bespoke and personalised ceramic tiles.

Contact Mel today